Privacy Policy

Effective Date: January 1, 2026

1. Introduction and Scope

Infinite Mastery Consulting (“we,” “us,” “our”) operates consulting, coaching, and training services both online and offline from Seattle, Washington, and British Columbia, Canada. This Privacy Policy applies to all personal information collected or processed in connection with your use of our website, virtual sessions, offline consultations, and related services. We comply with the British Columbia Personal Information Protection Act (“PIPA”) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).

2. Types of Personal Information Collected

We collect the following personal information:

• Client contact details (name, email, phone number, address)
• Payment information (processed securely via third parties like Stripe)
• Coaching and consultation notes, session records
• Website interaction data including IP addresses, cookies, and tracking technologies during form submissions or bookings
• Communications via email or virtual platforms such as Zoom, Meetn and FluentCRM

3. Collection Methods and Purposes

Information is collected through:

• Online intake and registration forms
• Email, phone, or virtual coaching/consultation sessions
• Offline meetings and paper forms
• Cookies and similar technologies on our website for analytics and usability

Personal information is used to:

• Deliver coaching and consulting services efficiently
• Schedule and administer appointments and payments
• Provide customer support and respond to inquiries
• Communicate marketing and promotional offers (only with your consent)
• Comply with legal and regulatory obligations

4. Consent and Withdrawal

Your consent is obtained either explicitly (e.g., signed agreements, checkbox consents) or implicitly by providing information voluntarily to receive services. You may withdraw your consent or restrict use of your information at any time by contacting us at privacy [at] infinitemasteryconsulting [dot] com. Withdrawal may limit our ability to provide services.

5. Disclosure and Sharing

We share personal information solely with:

• Trusted third-party service providers (payment processors, IT providers, virtual meeting platforms like Zoom), all under confidentiality agreements and security safeguards
• Authorized subcontractors assisting in service delivery under strict privacy controls
  We do not sell or rent your personal data.

6. Security Measures

We implement administrative, physical, and technical safeguards including encryption, secure access controls, and restricted access on a need-to-know basis. Data is retained only as long as necessary to fulfill service obligations or legal requirements, then securely deleted or anonymized.

7. Access, Correction, and Retention

Clients may request access to their personal information and request corrections if inaccurate. Contact privacy [at] infinitemasteryconsulting [dot] com for access or correction requests. Personal data will be retained for the duration of the client relationship plus 7 years as required by law or business needs.

8. Cookies and Tracking

Our website uses cookies and tracking technologies for functionality and analytics. You may manage your cookie preferences through your browser settings. We do not respond to Do Not Track signals currently.

9. Children’s Information

We do not knowingly collect personal information from individuals under the age of 19 without verified parental consent.

10. International Data Transfers

Data processed may be transferred across borders (e.g., US-based platforms). We ensure adequate safeguards including contractual protections to maintain privacy standards in compliance with Canadian laws.

11. Privacy Officer and Complaints

Our designated Privacy Officer:
Garry Johnson
privacy [at] infinitemasteryconsulting [dot] com
(512) 956-6449
You may also contact the Office of the Information and Privacy Commissioner for British Columbia regarding complaints.

12. Changes to This Policy

We reserve the right to update this policy. Changes will be communicated by email or posted on our website with an updated effective date.